Website Terms of Service

1. Acceptance of these Terms

By accessing or using this website (the “Site”), you agree to be bound by these Terms of Service (the “Terms”). If you do not agree, do not use the Site. These Terms apply to all visitors, including individuals who browse content, submit an inquiry form, or communicate with us by email.

Minimum age: you must be at least 16 years old to use the Site. If you are under 16, a parent or legal guardian must review and agree to these Terms on your behalf and must supervise your use of the Site. We do not knowingly solicit information from children.

2. Who we are

The Site is operated by Mulentuhub (“we,” “us,” or “our”). Our website is provided for informational purposes and to enable standard inquiries about our advisory services. For questions about these Terms, contact us using the details in Section 15.

3. Description of services (informational and advisory only)

Mulentuhub provides analytical and advisory services related to business operations, including business activity analysis and operational review advisory. We may provide structured observations, documentation support, and options-oriented recommendations based on the information made available in a given engagement.

Important limitations:

• We do not provide financial projections, promises, or measurable performance guarantees.
• We do not represent that any recommendation will lead to any specific operational outcome.
• Any engagement scope, deliverables, timelines, and fees (if applicable) are agreed separately in writing.

4. User obligations

You agree to use the Site only for lawful purposes and in a manner consistent with these Terms. You are responsible for ensuring that any information you submit is accurate to the best of your knowledge and does not infringe the rights of others.

When submitting an inquiry, you agree not to include sensitive personal data (such as health information, government identifiers, or payment card details) unless we have explicitly requested it and provided a clear reason and secure method for submission.

5. Prohibited activities

You may not, and you agree not to assist others to:

• Use the Site in violation of applicable laws or regulations.
• Attempt to gain unauthorized access to the Site, servers, or any connected systems.
• Scrape, crawl, harvest, or collect content or data from the Site by automated means without our prior written permission.
• Reverse engineer, decompile, or attempt to extract source code from any aspect of the Site except to the extent permitted by law.
• Impersonate any person or entity, or misrepresent your affiliation with any person or entity.
• Upload or transmit malware, spyware, or any malicious code.
• Send spam, bulk messages, or promotional content through inquiry channels in a way that disrupts or burdens our operations.
• Interfere with or disrupt the integrity or performance of the Site.

6. Intellectual property

The Site and its contents, including text, layout, design elements, logos, icons, graphics, and code, are owned by Mulentuhub or licensed to Mulentuhub and are protected by applicable intellectual property laws.

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site for your personal or internal business informational use. You may not reproduce, distribute, modify, create derivative works, publicly display, or exploit any part of the Site without our prior written consent.

7. Third-party links

The Site may reference or link to third-party resources for convenience or context. We do not control third-party websites and are not responsible for their content, availability, or practices. Your use of any third-party site is at your own risk and subject to the third party’s terms and policies.

8. Disclaimer of warranties

The Site is provided on an “as is” and “as available” basis. To the maximum extent permitted by law, Mulentuhub disclaims all warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the Site will be uninterrupted, error-free, secure, or free of harmful components. We do not warrant that information on the Site is complete, current, or suitable for your specific operational situation. You remain responsible for evaluating any information and for obtaining professional advice as needed.

9. Limitation of liability

To the maximum extent permitted by law, Mulentuhub will not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of revenue, loss of data, business interruption, or reputational harm, arising out of or related to your use of (or inability to use) the Site.

To the extent Mulentuhub is found liable for any claim, our maximum aggregate liability for direct damages will not exceed the lower of: (a) the amount paid by you to Mulentuhub in the previous 12 months for the specific services giving rise to the claim, or (b) €100. If you have not paid Mulentuhub for services, the cap will be €100.

10. Indemnification

You agree to indemnify, defend, and hold harmless Mulentuhub and its officers, directors, employees, and contractors from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from or related to: (a) your breach of these Terms, (b) your misuse of the Site, or (c) your violation of any law or third-party rights.

11. Privacy

Your use of the Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference. The Privacy Policy explains what data we collect, how we use it, and your rights.

12. Dispute resolution and informal resolution period

If you have a concern or dispute related to the Site or these Terms, you agree to contact us first and attempt to resolve the matter informally for at least 30 days before commencing formal proceedings. Please include a description of the issue and any relevant context to help us investigate.

13. Governing law and jurisdiction

These Terms and any dispute arising from or relating to the Site will be governed by the laws of England and Wales, without regard to conflict of law principles. Subject to the informal resolution period in Section 12, the courts of London, England will have exclusive jurisdiction over any dispute or claim.

14. Termination

We may suspend or terminate your access to the Site at any time, with or without notice, if we reasonably believe you have violated these Terms, used the Site unlawfully, or created security or operational risk. Upon termination, the license granted to you under these Terms will cease.

Sections that by their nature should survive termination will survive, including but not limited to: Intellectual property, Disclaimer of warranties, Limitation of liability, Indemnification, Governing law and jurisdiction, and Contact.

15. Modifications to these Terms

We may update these Terms from time to time to reflect changes to the Site, legal requirements, or our practices. Changes become effective 14 days after we post the revised Terms on this page. Your continued use of the Site after the effective date constitutes acceptance of the revised Terms.

16. Contact for legal notices

Legal notices and Terms questions should be sent to:

• Entity name: Mulentuhub Ltd
• Registered address: 30 St Mary Axe, London, EC3A 8BF, United Kingdom
• Phone: +44 20 7946 0958
• Email: [email protected]

For general inquiries about services, you can also use our Contact page.